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D-View 5.1 User’s Guide
259
A
TROUBLESHOOTING
This appendix provides troubleshooting tips for common problems you may encounter
while using the D-View network management system. Before calling for help, try first
the solutions presented in this section.
♦ Problem – Can’t open D-View with database error.
♦ Solution – Please install Access 2000.
♦ Problem – Can’t find any SNMP devices in D-View.
♦ Solution – Please check the SNMP read community string.
Figure 185
♦ Problem – Can’t use MIB Utilities to manage the device in D-View.
♦ Solution – Please check the write community string and read community
string in the device and check if this device supports MIBs.
- D-View 5.1 1
- Table of Contents 2
- ABOUT THIS GUIDE 8
- INTRODUCTION 10
- Step 1 11
- Figure 3 12
- Figure 4 13
- Figure 5 14
- Figure 7 16
- Before you run D-View 17
- Figure 9 18
- Figure 10 19
- Start Run 20
- Figure 12 21
- Figure 13 22
- ARCHITECTURE 23
- Features 24
- Figure 16 27
- Figure 17 28
- HOW TO MANAGE A NETWORK 30
- USING D-VIEW 5.1 30
- Tree View 31
- List View 32
- Traps/Messages 32
- Topology 32
- Smart Icons 33
- Network Basic Information 34
- SystemÆAll Basic Information 35
- Repolling Configuration 36
- Saving D-View Database 37
- Clear Database 37
- Find Object 38
- Domain Control 39
- EditÆNew Device 41
- Device Control 42
- 1. ViewÆTopology View 44
- ViewÆTopology ViewÆGrid 45
- 2. ViewÆTree View 45
- 3. ViewÆList View 45
- 4. ViewÆMessages/Traps View 46
- Device SNMP Configuration 47
- Discover 47
- Monitoring Device 49
- Connected 50
- Managing Device 51
- Figure 34 52
- Step 2: 53
- Using the “D-View Module” 53
- Figure 36 54
- Using Telnet 55
- Figure 38 56
- Changing device properties 57
- Figure 40 58
- Press the “Type” Button 58
- Figure 41 59
- Figure 42 60
- Figure 43 61
- Log On Trap 62
- Log Off Trap 63
- View Trap and Edit 64
- Figure 48 66
- Figure 49 66
- Figure 50 67
- Figure 51 68
- Figure 52 69
- Figure 53 70
- Background on MIBs 71
- GET/SET Operations 72
- MIB Listing 73
- MIB Browser 74
- How to Use the MIB Browser 74
- Figure 55 75
- Step 3: Open “MIB Browser.” 76
- Figure 57 77
- Figure 58 78
- Figure 59 79
- Figure 60 80
- MIB Compiler 81
- How to Use the MIB Complier 82
- Step 2: Open the MIB File 83
- Figure 63 84
- Figure 64 85
- Figure 65 86
- More on the MIB Compiler 87
- Figure 67 88
- Figure 68 89
- Figure 69 90
- Figure 70 91
- Figure 71 91
- Figure 76 95
- Figure 77 96
- Creating a Topology 97
- Create a New Topology 98
- 1. Tool tab 100
- D-View 5.1 User’s Guide 101
- Figure 85 103
- c. Writing text 105
- Figure 88 106
- Figure 89 107
- 2. User Define Tab 109
- Figure 93 111
- Figure 94 112
- Figure 95 112
- Figure 96 113
- Figure 97 114
- Figure 98 115
- Figure 99 115
- Figure 100 116
- Figure 101 117
- Step 10: Save to Database 118
- Figure 103 119
- MIB UTILITIES 120
- ♦ SNMP Configuration 121
- MIB II Menus 121
- Information 122
- MIB II Read-only Windows 124
- Figure 106 140
- Figure 108 141
- 142
- Figure 110 143
- Entity 144
- Entity MIB (RFC 2737) 144
- Figure 112 146
- Figure 113 146
- Bridge 802.1d 158
- Spanning Tree Information 161
- Spanning Tree Port Table 163
- Table 7 164
- Bridge side menu 164
- Figure 118 164
- RMON History 173
- Path: MIBs Æ RMON Æ History 177
- RMON Alarm 178
- RMON Event 183
- 802.1P 186
- 802.1P Basic Configuration 187
- Priority Information Form 188
- Port Capability 189
- Path: MIBs Æ 802.1P Æ GMRP 191
- Path: MIBs Æ 802.1P Æ GARP 192
- 802.1Q VLAN 194
- 802.1Q Forwarding/Filtering 196
- Traffic Statistics 198
- Port VLAN Statistics 199
- IP Forwarding 200
- RIP2 (RFC 1724) MIB 201
- OSPF (RFC 1850) 203
- OSPF Host Table 206
- OSPF Neighbor Form 208
- IP Mroute 209
- PIM MIB 214
- SNMPv3 Configuration 217
- Path: MIBs Æ SNMPv3 218
- INTERNET TOOLS 221
- BOOTP Server 224
- PING Test 226
- Figure 147 227
- ADVANCED MANAGEMENT 228
- Trap Editor 229
- Clear Trap Alerts 230
- Sort Trap Alerts 230
- Trap Type Properties 230
- Trap View Filter Settings 231
- How to Edit a TRF File 233
- Trap Log 234
- SMTP Setting Form 235
- Trap Mail Settings Forms 236
- Alarm Mail Interval 237
- Figure 156 239
- Figure 157 240
- Step 3 241
- Figure 159 242
- Figure 160 243
- Adding Plug-In Utilities 244
- Figure 163 246
- Figure 164 246
- Figure 167 249
- Figure 168 249
- Step 2: Execution outcome 252
- Account 253
- Client Update 255
- Client Manager 256
- Figure 176 257
- How to Manage a Client 258
- Client Record Query 259
- Client Online Query 259
- Client Abnormal Situation 260
- Device Utilization 261
- Device Group Manager 262
- Pay Rate Configuration 263
- Figure 184 264
- TROUBLESHOOTING 265
- Figure 187 267
- MENU/COMMAND QUICK REFERENCE 271
- Offices 274
- Registration Card 277
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