D-Link DIR-651 Manual de usuario descargar pdf (Pagina 78)

74D-Link DIR-651 User Manual

Section 6 - Troubleshooting

Troubleshooting

This chapter provides solutions to problems that can occur during the installation and operation of the DIR-651. Read the following descriptions

if you are having problems. (The examples below are illustrated in Windows

XP. If you have a dierent operating system, the screenshots on your

computer will look similar to the following examples.)

1. Why can’t I access the web-based conguration utility?

When entering the IP address of the D-Link router (192.168.0.1 for example), you are not connecting to a website on the Internet or have to be

connected to the Internet. The device has the utility built-in to a ROM chip in the device itself. Your computer must be on the same IP subnet to

connect to the web-based utility.

• Make sure you have an updated Java-enabled web browser. We recommend the following:

• Internet Explorer 6.0 or higher

• Chrome 2.0 or higher

• Safari 3.0 or higher

• Firefox 3.0 or higher

• Verify physical connectivity by checking for solid link lights on the device. If you do not get a solid link light, try using a dierent cable or connect

to a dierent port on the device if possible. If the computer is turned o, the link light may not be on.

• Disable any internet security software running on the computer. Software rewalls such as Zone Alarm, Black Ice, Sygate, Norton Personal Firewall,

and Windows XP rewall may block access to the conguration pages. Check the help les included with your rewall software for more information

on disabling or conguring it.

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D-Link DIR-651 Manual de usuario Pagina 78

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