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105D-Link DIR-518L User Manual

Section 7 - Troubleshooting

Troubleshooting

This chapter provides solutions to problems that can occur during the installation and operation of the DIR-518L. Read the

following descriptions if you are having problems. The examples below are illustrated in Windows® XP. If you have a dierent

operating system, the screenshots on your computer will look similar to the following examples.

1. Why can’t I access the web-based conguration?

When entering http://dlinkrouter.local., you are not connecting to a website nor do you have to be connected to the Internet.

The device has the utility built-in to a ROM chip in the device itself. Your computer must be on the same IP subnet to connect

to the web-based utility.

Make sure you have an updated Java-enabled Web browser. We recommend the following:

• Microsoft Internet Explorer® 8.0 or higher

• Mozilla Firefox® 12.0 or higher

• Google™ Chrome 20 or higher

• Safari® 4.0 or higher

Verify wireless connectivity by checking for solid link lights on the device. If you do not get a solid link light, try using a dierent

device if possible.

Disable any Internet security software running on the computer. Software rewalls such as ZoneAlarm, BlackICE, Sygate, Norton

Personal Firewall, and Windows® XP rewall may block access to the conguration pages. Check the help les included with

your rewall software for more information on disabling or conguring it.

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D-Link Wireless AC Mobile Cloud Manual de usuario Pagina 109