D-Link DAP-3690 Manual de usuario descargar pdf (Pagina 84)

84D-Link DAP-3690 User Manual

Section 5 - Troubleshooting

3. What variables may cause my wireless products to lose reception?

D-Link products let you access your network from virtually anywhere you want, however, the positioning of the products within your environment

will aect its wireless range.

4. Why does my wireless connection keep dropping?

• AntennaOrientation-trydierentantennaorientationsfortheDAP-3690.Trytokeeptheantennaatleast6inchesawayfromthewallorother

objects.

• Ifyouareusing2.4GHzcordlessphones,X-10equipmentorotherhomesecuritysystems,ceilingfans,orlights,yourwirelessconnectionwill

degrade dramatically or even drop. Try changing the channel of your router, access point and wireless adapter to a dierent channel to avoid

interference.

• Keepyourproductaway-atleast3-6feet-fromelectricaldevicesthatgenerateRFnoiselikemicrowaves,monitors,electricmotors,etc.

5.Whycan’tIgetawirelessconnection?

If you have enabled encryption on the DAP-3690, you must also enable encryption on all wireless clients in order to establish a wireless connection.

• MakesurethattheSSIDontheAPandthewirelessclientareexactlythesame.Iftheyarenot,wirelessconnectioncannotbeestablished.

• MovetheDAP-3690andthewirelessclientintothesameroomandthentestthewirelessconnection.

• Disableallsecuritysettings.

• TurnoyourDAP-3690andtheclient.TurntheDAP-3690backonagain,andthenturnontheclient.

• MakesurethatalldevicesaresettoInfrastructuremode.

• CheckthattheLEDindicatorsareindicatingnormalactivity.Ifnot,checkthattheACpowerandEthernetcablesarermlyconnected.

• CheckthattheIPaddress,subnetmask,gateway,andDNSsettingsarecorrectlyenteredforthenetwork.

• Ifyouareusing2.4GHzcordlessphones,X-10equipment,orotherhomesecuritysystems,ceilingfans,orlights,yourwirelessconnectionwill

degrade dramatically or drop altogether. Try changing the channel on your DAP-3690, and on all the devices in your network to avoid interference.

• Keepyourproductaway-atleast3-6feet-fromelectricaldevicesthatgenerateRFnoiselikemicrowaves,monitors,electricmotors,etc.

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D-Link DAP-3690 Manual de usuario Pagina 84