
60D-Link DIR-610N User Manual
Section 6 - Troubleshooting
Troubleshooting
This chapter provides solutions to problems that can occur during the installation and operation of the D-Link DIR-610N.
Read the following descriptions if you are having problems. (The examples below are illustrated in Windows
®
XP. If you have a
dierent operating system, the screen shots on your computer will look similar to the following examples.)
1. Why can’t I access the web-based conguration utility?
When entering the IP address of the D-Link router (192.168.0.1 for example), you are not connecting to a website on the
Internet and therefore do not require an Internet connection to do so. The device has the utility built into a ROM chip in the
device itself. Your computer must be on the same IP subnet to connect to the web-based utility.
• Make sure you have an updated Java-enabled web browser. We recommend the following:
•
• Internet Explorer 8.0 or later
• Firefox12.0 or later
• Safari 4.0 or later (with Java 1.3.1 or higher)
• Chrome 20.0 or later
• Verify physical connectivity by checking for solid link lights on the device. If you do not get a solid link light, try using a
dierent cable or connect to a dierent port on the device if available. If the computer is turned o, the link light may also
be turned o.
• Disable any Internet security software running on the computer. Software rewalls such as ZoneAlarm, BlackICE, Sygate,
Norton Personal Firewall, and Windows
®
XP rewall may block access to the conguration pages. Check the help les included
with your rewall software for more information on disabling or conguring it.
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